ABOUT OUR FIRM
About Me
I work at the intersection of applied psychology, human systems, and workforce transformation.
My work focuses on how organizations and leaders make decisions about talent, capability, and authority as AI, automation, and economic volatility reshape the structure of work. I help institutions see where their people systems no longer reflect reality, and how to redesign them with clarity, accountability, and humanity intact.
I don’t believe people are broken.
I believe systems are outdated.
Crunchbase: The Wildfire Group
Crunchbase: Keri Tietjen Smith
Experience That Actually Matters
I’ve spent more than two decades inside real hiring and workforce systems, not studying them from the outside.
At NetSuite, I helped scale the organization from roughly 400 to more than 5,000 employees, building hiring operations, workforce infrastructure, and capability-based decision frameworks that supported rapid global growth.
Across my career, I’ve advised CEOs, founders, technologists, and executive teams in SaaS, AI, enterprise, and public sector environments. I’ve seen hiring from every angle, from early-stage operational chaos to board-level workforce architecture and governance pressure.
When I speak about hiring systems, leadership, or identity disruption, it’s not theoretical. It’s grounded in lived systems experience.
Perspective, Earned
I also understand transformation from the inside.
Over the course of my life, I’ve navigated repeated structural disruption: long-term military family life, geographic instability, career reinvention, global remote work, and profound personal loss. I’ve rebuilt professional and financial systems more than once under conditions most people never expect to face.
That experience shapes how I work. Not as inspiration, but as systems literacy.
I understand what happens when stability disappears, when assumptions collapse, and when people are forced to adapt faster than institutions are prepared for. That perspective informs how I evaluate risk, resilience, and decision-making in organizations under pressure.
My Approach
My work integrates:
Applied and organizational psychology
Human systems design and decision architecture
Workforce and hiring systems
Identity disruption as a systemic risk
Labor market dynamics and generational change
AI and automation in hiring and evaluation
What I’m Focused On Now
Advising executives on hiring systems risk and readiness
Supporting organizations redesigning workforce and decision infrastructure
Writing and researching the psychological and structural forces shaping the future of work
Building a body of work on how AI is reshaping human economic identity and authority
Advocating for Ethical AI Policy, Governance and Legislation
Author & Public Work
My writing explores applied psychology, human systems, identity disruption, and the future of work. I publish essays and analysis across multiple platforms, including:
Medium — essays on systems, identity, grief, AI, and human evolution
Substack — Human Systems Review
LinkedIn — commentary on hiring systems, leadership, and workforce transformation, Human Systems Review Newsletter
I also contribute commentary, podcast guesting and analysis to select publications focused on talent strategy, leadership, technology, and organizational change, such as Brainfood Live with Hung Lee.